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RSA SecurID Software Token 4.1 Administrator’s Guide

12 1: Overview and Requirements

Coexistence with RSA SecurID Toolbar 1.4 or Later

RSA SecurID Software Token for Windows can coexist with RSA SecurID

Toolbar 1.4, a web add-on and software-based security token installed into a user’s

web browser. The two products work independently and do not share the same RSA

token database. However, both applications support automatic token import from

either the Desktop or My Documents folder.

If a user copies a token file (SDTID file) to either folder, as long as the token file is not

bound to a specific device, the first application that is started imports the token. For

example, if the user opens Internet Explorer before starting the desktop application, a

token stored in Desktop or My Documents is imported to the token database

associated with the Toolbar application and can be used only with the Toolbar. If a

user imports a token by double-clicking a token file located in a directory other than

Desktop or My Documents, the token is always imported to the desktop application.

The optional web browser plug-in feature of the desktop application is incompatible

with RSA SecurID Toolbar. If the browser plug-in and the Toolbar are installed on the

same computer, the browser plug-in takes precedence. When you access a web site

that requires authentication with a Toolbar token, the browser plug-in authentication

window opens, and you must use a token associated with the desktop application to

authenticate.

Virtualized Environments

The SecurID desktop application has not been fully tested and qualified in virtualized

environments. RSA Customer Support will initially assist you with issues that occur

on virtualized machines, but may eventually request that you reproduce the issue on a

supported physical machine before they proceed further with the case.

Clock Settings

The application and RSA Authentication Manager rely on Coordinated Universal

Time (UTC). The time, date, and time zone settings on the local computer and on the

computer running Authentication Manager must always be correct in relation to UTC.

If the time settings on a user’s computer change significantly, they will no longer be

synchronized with the time settings on the Authentication Manager host, and the user

may not be able to authenticate. If this happens, the user must contact the server

administrator to have the token resynchronized.

Instruct users to verify that the time, time zone, and Daylight Saving Time (DST)

settings on their computer are correct before they use the SecurID desktop application.

Users crossing time zones with their computer need to change only the time zone in

order to reflect the correct local time.

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RSA Security 6.1 Manual de usuario Pagina 12