
RSA SecurID Software Token 4.1 Administrator’s Guide
2: Installing the Application 17
If your users log on to the VPN client before logging on to Windows (referred to as
“prelogon” or “start before logon”) or you run your VPN client as a service, you
cannot use the default per-user database. You must instead configure your installation
to create a single database that contains all of the tokens stored on the hard drive.
This is required for the following reasons:
• When a user logs on to the VPN client before logging on to Windows, the user
context is not known (the user cannot be identified), because the user has not yet
logged on to Windows. Therefore, the SecurID desktop application cannot locate
the user’s token.
• When a VPN client is running as a service, a specific user cannot be identified and
that user’s token cannot be located because the VPN client is running as System
instead of as a user.
Important: Due to the user context issues, the RSA SecurID Software Token for
Windows supports prelogon VPN authentication and running the VPN client as a
service for only one user who has been issued only one software token. However, the
application supports a single user with multiple tokens if the VPN client application
provides the option of selecting a token from a list.
To create a single database, you must install the desktop application from the msiexec
command line, using the SETSINGLEDATABASE property. This property creates a
single database in the All Users directory. When the user starts prelogon to the VPN
client, for example, the VPN client retrieves a token from All Users.
If necessary, you can create the single database in a location other than the default
location. For more information, see “Command Line Properties
” on page 23.
Important: Use the SETSINGLEDATABASE property only on single-user machines.
Do not use this property if multiple users share a computer, because doing so gives all
users access to all tokens stored in the single database.
The following table lists the VPN clients that have been qualified with RSA SecurID
Software Token for Windows and identifies the scenarios that require installing a
single token database or installing either a per-user database or a single database.
VPN Client Prelogon
VPN Client
Running as a
Service
VPN Client Used
After Windows
Logon (not running
as a service)
Comments
Check Point Single database Single database Single database
Cisco Single database Single database Either per-user or single
database
VpnMode policy
must be set. See
“Customization
Policies” on
page 15.
Juniper Odyssey Single database Single database Single database
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